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Contact US

 

We have found that most customer questions can be answered from the list below, and don’t need our help at all.

 

How do I start a Return/Exchange:

Read and follow our easy Return/Exchange process here

  

What is the status of my Return or Exchange:

If you have already gone through our Return/Exchange online process and you have shipped your items back to us, once we receive the products at our warehouse, please allow 5-7 business days for your Return/Exchange to be processed.

To speed this process up, you can email us your tracking number to show that it has arrived at our warehouse, and we will make sure to process your Return/Exchange.

 

Wrong item sent or missing item:

If we sent you the wrong item, or forgot an item in your order, please send us pictures of the incorrect item and let us know which item from your order is missing/wrong and we will ship you a new item immediately.

 

Store Hours:

Store: Monday-Friday 7:30 AM PST - 5:00 PM PST
Saturday 8:00 AM PST - 1:00 PM PST
Email: support@borntough.com
Phone Number:  (844) 245-8851
Contact Form: On this page.

 

If you still need help after reading our Frequently Asked Questions please email:

support@borntough.com

Please allow 24-48 hours for a response from our team

Address:

Born Tough
4010 N Palm St #103 
Fullerton, CA 92835 
USA

Add file or drop files here

    Return & Exchange Policy

     At BornTough, we believe in the freedom of our customers to keep or return a product until they have the product physically in their hands. Any BT product may be returned for refund or exchange within 14 days of receiving an order.


    However, the following conditions apply:

    Returned product must be unwashed, unused and undamaged.

    All Tags must be intact.

    Clearance items may not be returned.


    Shipping Cost

    We provide prepaid shipping labels for defective products or product exchanges. For other returns, customers must cover the return shipping cost.


    Return & Exchange:

    To return your product, Please submit a return or exchange request at our Returns & Exchange Center.
    You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
    Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
    If you are shipping an item over $69.99, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


    Return Shipping

    Returned Products must be shipped to the following address:

    BT Returns Center

    391 Thor Place

    Brea, CA 92821

    USA

    Add file or drop files here

      Contact US

       

      We have found that most customer questions can be answered from the list below, and don’t need our help at all.

       

      How do I start a Return/Exchange:

      Read and follow our easy Return/Exchange process here

        

      What is the status of my Return or Exchange:

      If you have already gone through our Return/Exchange online process and you have shipped your items back to us, once we receive the products at our warehouse, please allow 5-7 business days for your Return/Exchange to be processed.

      To speed this process up, you can email us your tracking number to show that it has arrived at our warehouse, and we will make sure to process your Return/Exchange.

       

      Wrong item sent or missing item:

      If we sent you the wrong item, or forgot an item in your order, please send us pictures of the incorrect item and let us know which item from your order is missing/wrong and we will ship you a new item immediately.

       

      Store Hours:

      Store: Monday-Friday 7:30 AM PST - 5:00 PM PST
      Saturday 8:00 AM PST - 1:00 PM PST
      Email: support@borntough.com
      Phone Number:  +61 1800 865 322
      Contact Form: On this page.

       

      If you still need help after reading our Frequently Asked Questions please email:

      support@borntough.com

      Please allow 24-48 hours for a response from our team

      Address:

      Unit 3/15 Decco Drive
      Campbellfield, Melbourne VIC 3061
      Australia

      Add file or drop files here

        Return & Exchange Policy

         At BornTough, we believe in the freedom of our customers to keep or return a product until they have the product physically in their hands. Any BT product may be returned for refund or exchange within 14 days of receiving an order.


        However, the following conditions apply:

        Returned product must be unwashed, unused and undamaged.

        All Tags must be intact.

        Clearance items may not be returned.


        Shipping Cost

        We provide prepaid shipping labels for defective products or product exchanges. For other returns, customers must cover the return shipping cost.


        Return Shipping

        Returned Products must be shipped to the following address:

        Unit 3/15 Decco Drive
        Campbellfield, Melbourne VIC 3061
        Australia

        Add file or drop files here

          Contact US

           

          We have found that most customer questions can be answered from the list below, and don’t need our help at all.

           

          How do I start a Return/Exchange:

          Read and follow our easy Return/Exchange process here 

            

          What is the status of my Return or Exchange:

          If you have already gone through our Return/Exchange online process and you have shipped your items back to us, once we receive the products at our warehouse, please allow 5-7 business days for your Return/Exchange to be processed.

          To speed this process up, you can email us your tracking number to show that it has arrived at our warehouse, and we will make sure to process your Return/Exchange.

           

          Wrong item sent or missing item:

          If we sent you the wrong item, or forgot an item in your order, please send us pictures of the incorrect item and let us know which item from your order is missing/wrong and we will ship you a new item immediately.

           

          Store Hours:

          Store: Monday-Friday 7:30 AM PST - 5:00 PM PST
          Saturday 8:00 AM PST - 1:00 PM PST
          Email: support@borntough.com
          Phone Number: +44 808 169 5780
          Contact Form: On this page.

           

          If you still need help after reading our Frequently Asked Questions please email:

          support@borntough.com

          Please allow 24-48 hours for a response from our team

          Address:

          Harbour Road
          Rye, TN31 7TE 
          U.K  

          Add file or drop files here

            Return & Exchange Policy

             At BornTough, we believe in the freedom of our customers to keep or return a product until they have the product physically in their hands. Any BT product may be returned for refund or exchange within 14 days of receiving an order.


            However, the following conditions apply:

            Returned product must be unwashed, unused and undamaged.

            All Tags must be intact.

            Clearance items may not be returned.


            Shipping Cost

            We provide prepaid shipping labels for defective products or product exchanges. For other returns, customers must cover the return shipping cost.


            Return Shipping

            Returned Products must be shipped to the following address:

            Harbour Road
            Rye, TN31 7TE 
            U.K  

            Add file or drop files here
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              About Us
              • About Us
              • Team Born Tough
              • Lookbook
              • Shop By Style
              • Blog
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              Contact Us
              • Support
              • Brand Ambassador
              • Affiliates
              Help
              • Returns & Exchange
              • Warranty
              • FAQS
              MY ACCOUNT
              • Login
              • Register
              Collection
              • Mens Workout Clothes
              • Womens Workout Clothes
              • Workout Shirts
              • Workout Tank Tops
              • Workout Hoodies & Sweatshirts
              • Workout Shorts
              • Workout Pants & Leggings
              • Workout Hats
              • Workout Track Suits
              • Sleepwear

              © 2020, Born Tough US | All Rights Reserved.

              SIGN UP FOR OUR NEWSLETTER
              SOCIAL MEDIA
              +855 515 6884

              • img

                United States

                • United Kingdom

                • Australia

              About Us
              • About Us
              • Lookbook
              • Blog
              • Discounts
              Contact Us
              • Support
              • brand ambassador
              • Affiliates
              Help
              • Returns & Exchange
              • Warranty
              • FAQS
              • Clearpay (NEW!)
              MY ACCOUNT
              • Login
              • Register
              Collections
              • Men Workout Clothes
              • Women Workout Clothes
              • Workout Shirts
              • Workout Tank Tops
              • Workout Hoodies & Sweatshirts
              • Workout Shorts
              • Workout Pants & Leggings
              • Workout Hats
              • Workout Track Suits
              • Sleepwear
              About Us
              • About Us
              • Lookbook
              • Blog
              • Discounts
              Contact Us
              • Support
              • Brand Ambassador
              • Affiliates
              Help
              • Returns & Exchange
              • Warranty
              • FAQS
              MY ACCOUNT
              • Login
              • Register
              Collection
              • Mens Workout Clothes
              • Womens Workout Clothes
              • Workout Shirts
              • Workout Tank Tops
              • Workout Hoodies & Sweatshirts
              • Workout Shorts
              • Workout Pants & Leggings
              • Workout Hats
              • Workout Track Suits
              • Sleepwear

              © 2020, Born Tough United Kingdom US | All Rights Reserved.

              SIGN UP FOR OUR NEWSLETTER
              SOCIAL MEDIA
              +855 515 6884

              • img

                United States

                • United Kingdom

                • Australia

              About Us
              • About Us
              • Lookbook
              • Blog
              • Discounts
              Contact Us
              • Support
              • Brand ambassador
              • Affiliates
              Help
              • Returns & Exchange
              • Warranty
              • FAQS
              MY ACCOUNT
              • Login
              • Register
              Collections
              • Men Workout Clothes
              • Women Workout Clothes
              • Workout Shirts
              • Workout Tank Tops
              • Workout Hoodies & Sweatshirts
              • Workout Shorts
              • Workout Pants & Leggings
              • Workout Hats
              • Workout Track Suits
              • Sleepwear
              About Us
              • About Us
              • Lookbook
              • Blog
              • Discounts
              Contact Us
              • Support
              • Brand Ambassador
              • Affiliates
              Help
              • Returns & Exchange
              • Warranty
              • FAQS
              MY ACCOUNT
              • Login
              • Register
              Collection
              • Mens Workout Clothes
              • Womens Workout Clothes
              • Workout Shirts
              • Workout Tank Tops
              • Workout Hoodies & Sweatshirts
              • Workout Shorts
              • Workout Pants & Leggings
              • Workout Hats
              • Workout Track Suits
              • Sleepwear

              © 2020, Born Tough Australia US | All Rights Reserved.